MATCHDAY - ESSENTIAL INFORMATION

MATCHDAY - ESSENTIAL INFORMATION

We look forward to welcoming you to the ERS for the first in the Scottish Building Society Pre-Season Friendlies when we face Newcastle Falcons this Saturday (11 September) at 3pm.

This is the first time we will be welcoming supporters to a game at the ERS. It's a new experience for both you and the club. Please be patient with us.

We recommend familiarising yourself with the essential matchday information, to ensure you have all the important details before you arrive at the game.

A full list of our FAQs can be found here: Edinburgh v Newcastle, Matchday Information

Tickets

Ticket delivery / collections: All match tickets will be emailed to purchasers ahead of the game. Please contact [email protected] if you have not received your match ticket(s) or have a ticket enquiry.

Season tickets should have been delivered by Thursday 9 September. If you haven’t received your season ticket yet, please contact [email protected]

Can I buy tickets on the day? Tickets will be available to purchase online right up until the game - e-tickets will automatically be sent to you at the time of purchase and can be scanned on your phone. We strongly encourage people to purchase their tickets through this method.

If you need to purchase your ticket in person, the ticket office will be open from 12.30-3.30pm on the day of the game. As we will be recording the details of ticket purchasers, this process will be slower than normal and you may need to queue, so we recommend purchasing online in advance.

Getting to the game

We recommend supporters travel on foot or by public transport wherever possible. If travelling to the game on public transport, please remember to wear your face covering at all times.

Travelling by tram: Edinburgh Trams runs a fast, frequent service to the entrance of the stadium from locations such as Edinburgh Airport, Ingliston Park and Ride, Edinburgh Gateway and Haymarket. Alight from the Murrayfield Stop.

Tickets must be purchased prior to boarding trams using the ticket vending machines at trams stops or on the Transport for Edinburgh App.

Advice on travelling by Tram can be found at edinburghtrams.com/covid-19-travel-advice

Travelling by bus: The following services pass close to the stadium:

- Lothian Buses
- 1, 2, 22, 30 at Westfield Road
- 3, 25, 33, 38 at Gorgie Road
- 12, 26, 31 at Corstorphine Road
- Airlink: 100 at Corstorphine Road
- First Bus: 21A, 22, 38, 38A at Corstorphine Road
- Scottish Citylink: 900 at Corstorphine Road

Full details of services can be found at www.lothianbuses.com

Blue badge parking only

Season Ticket Members: We cannot currently offer parking for Season Ticket Members. As we continue to learn the requirements around the stadium. This could change.

Supporters: There is no parking available for general supporters.

Blue Badge holders: There are a number of Blue Badge parking spaces available for wheelchair and accessible ticket holders. Parking for Blue Badge holders will be in Saughtonhall Car Park on matchday and access will be via Saughtonhall Bridge (via Saughtonhall Bridge). To request a parking space for any game, please email [email protected]

Gates open

Turnstiles will open at 1pm (2 hours before kick-off) to allow for staggered arrivals. Supporters will receive an email detailing the recommended time slot that they should arrive.

Access to the stadium will be via the East/West Link (near the Murrayfield Tram stop) and through Saughtonhall Car Park. Enter over Riversdale bridge if arriving on foot.

Bag policy

Please avoid bringing a bag to the game if possible. An A5 bag is the maximum size permitted at the ERS and all bags will be searched before entry.

Bags larger than A5 size will not be permitted. There will be no bag drop facilities.

The only exceptions are bags required for health reasons (including parents with young children). We assume no responsibility for bags in venue.

Unless you have health or childcare requirements plan ahead and leave your bags at home, in your hotel, in your car, on the coach or at one of 13 bag-drop/left luggage facilities across Edinburgh (web links listed below).

https://www.citystasher.com/left-luggage/edinburgh/edinburgh-castle-left-luggage-the-paper-rack-69

https://www.left-baggage.co.uk/en

http://www.edinburghairport.com/prepare/services-and-facilities/left-luggage

As all bags will be searched so allow plenty of time to get to your seats ahead of kick-off.

Face covering

A reminder that face coverings must be worn indoors at all times unless you have a medical or other valid exemption (as set out in Scottish Government guidance). There is also the exception of when you are eating and drinking.

We would also recommend you wear your face mask at all other times while in the stadium.

Payments

The ERS is a cashless stadium – payments can only be made by card / mobile device.

Maerchandise

The Scottish Rugby Store is fully stocked with the brand new 2021/22 replica kits and leisurewear. Pick up yours on matchday!

The shop is open from 9am until 5pm, Monday to Saturday.

You can also visit the Scottish Rugby Store online to get your favourite items.

COVID-19

Lateral Flow Testing: It is recommended that you take a LFT 24 hours ahead of arriving at the stadium.

COVID-19: Do not travel to the game if you test positive, have had contact with anyone that has the virus, has been asked to self-isolate, or if you are quarantining after returning from a foreign country.

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